Stanley Steemer International, INC.
SMS TERMS & CONDITIONS

Last Modified: September 8, 2026

Introduction

Please read these SMS Terms and Conditions carefully. Stanley Steemer International, Inc. (“Stanley Steemer”) offers its customers marketing and promotional alerts by SMS message (the “Service”) on short code 39386. Transactional SMS messages related to your orders placed by you may be sent via other applicable short code(s) or telephone number(s). Stanley Steemer may change the short code or telephone number from which the Service is sent, and will notify you if it does so. By enrolling and participating in the Service, you expressly consent to receive such messages from Stanley Steemer and others texting on its behalf, including SMS messages made with an autodialer, at the telephone number(s) that you provide. You may opt-out of these communications at any time. Consent to receive marketing and promotional SMS messages is not required to purchase any goods or services.

You also accept and agree to be bound by Stanley Steemer’s Terms and Conditions—including these SMS Terms and Conditions, our Privacy Policy and any other applicable terms and agreements related to your use of Stanley Steemer’s services. Stanley Steemer’s Terms and Conditions govern the Service, INCLUDING THEIR BINDING ARBITRATION PROVISION, CLASS ACTION WAIVER, AND ONE-YEAR LIMIT ON FILING CLAIMS, each of which applies to any dispute arising out of or relating to the Service or any text message sent or received under it.

Program Description

Stanley Steemer, its independently owned and operated franchisees and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver Stanley Steemer text messages to you. Stanley Steemer text messages are intended to provide you with information about upcoming service appointments and Stanley Steemer’s goods and services (e.g., Stanley Steemer-sponsored events, coupons, promotions, product launches, sweepstakes, and contests). Once you have opted in to the Service, your message frequency may vary based on your interactions and initiated texts.

By opting into the Service, you:

• Authorize Stanley Steemer to use an automatic telephone dialing system to send recurring text messages, which may be automated, to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).  
• Acknowledge that you do not have to agree to receive messages as a condition of purchase.  
• Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.  
• Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, call 1-888-637-9037. To view and retain an electronic copy of these SMS Terms and Conditions or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.
  

Cost

Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service. Stanley Steemer does not impose a separate fee for sending Stanley Steemer text messages.

Supported Carriers

Supported carriers may change from time to time, but currently include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Stanley Steemer may add or remove any wireless carrier from the Service at any time without notice. Stanley Steemer and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

How to Opt-In

To opt-in to receive text messages from a Stanley Steemer text messaging program, please contact us at 1-800-STEEMER; select the appropriate option when scheduling services at www.stanleysteemer.com; affirm your choice to opt-in to the Service on the short code or telephone number identified at the point of opt-in; or follow other such instructions provided by the Stanley Steemer.

How to Opt-Out

To stop receiving text messages from Stanley Steemer text the word STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to the short code or telephone number from which you are receiving those messages at any time or reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any of the text messages you have received from Stanley Steemer. You can also contact us at 1-888-637-9037. After opting out, you will receive one additional message confirming that your request has been processed. You may also revoke your consent by any other reasonable means, and Stanley Steemer will honor a revocation request however it is received.

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide. You are responsible for notifying Stanley Steemer immediately if you change your mobile telephone number. You agree to indemnify Stanley Steemer in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Stanley Steemer if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.

Privacy

Please click this link to access Stanley Steemer’s Privacy Policy.

Access or Delivery to Mobile Network is Not Guaranteed

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Stanley Steemer ’s control, and Stanley Steemer is not responsible or liable for issues arising from them.

Support/Help

To request more information, text HELP to the short code or telephone number from which you are receiving text messages about the program in question. You may also receive help by contacting us at 1-888-637-9037 or submitting a “contact us” form at www.stanleysteemer.com.

Eligibility

To receive Stanley Steemer text messages, you must be a resident of the United States and 18 years of age or older. Stanley Steemer reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions

Stanley Steemer may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to www.stanleysteemer.com. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Stanley Steemer text messages will indicate your acceptance of those changes.

Termination of Text Messaging

Stanley Steemer may suspend or terminate your receipt of Stanley Steemer text messages if Stanley Steemer believes you are in breach of these SMS Terms and Conditions. Your receipt of Stanley Steemer text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. Stanley Steemer reserves the right to modify or discontinue, temporarily or permanently, all or any part of Stanley Steemer text messages, with or without notice.

Contact Information

To ask questions or comment about these terms and conditions, contact us at: